Branch Operations Executive
This is an open vacancy with one of our clients.
- Experience
- 1–4 years
- Where
- Delhi NCR, Jaipur, Lucknow, Mumbai
- Salary
- ₹3,50,000–₹8,00,000 per year
- Work mode
- On-site, Hybrid
- Employment type
- Full-time
- Qualifications
- Graduate in any discipline; commerce, finance, banking or customer-service exposure preferred
To apply you need a CV on file.
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About the role
One of our prestigious clients is hiring a Branch Operations Executive to keep everyday branch processes accurate and customer-friendly. You will help customers with service requests, handle documentation carefully and coordinate with internal teams so that each request is completed correctly.
What you'll do
- Assist branch customers with account-related requests, enquiries and service issues courteously and clearly.
- Check customer documents for completeness and accuracy before they are sent for processing.
- Maintain branch records and files in line with internal procedures and audit requirements.
- Coordinate with central operations and other teams to complete customer requests on time.
- Follow up with customers on pending documents or open requests until they are resolved.
- Support routine branch processes and report any irregularities or discrepancies promptly.
What you'll bring
- 1–4 years of experience in banking operations, branch services or customer service.
- A graduate degree in any discipline; commerce, finance, banking or customer-service exposure is preferred.
- Careful handling of documents and close attention to detail.
- Courteous, patient communication with customers at the branch counter.
- An organised, process-minded approach to everyday branch work and record-keeping.
Good to have
- Familiarity with KYC norms and the documentation needed for account opening.
- Exposure to banking operations and core banking systems.
- Prior experience in the banking or financial services sector.