Client Servicing Executive
This is an open vacancy with one of our clients.
- Experience
- 0–4 years
- Where
- Gurugram, Noida, Delhi NCR, Mumbai, Bengaluru
- Salary
- ₹3,00,000–₹7,00,000 per year
- Work mode
- On-site, Hybrid
- Employment type
- Full-time
- Qualifications
- Graduate / Postgraduate in a relevant discipline; relevant experience may be considered for some assignments
To apply you need a CV on file.
To apply for this role, sign in or create an account.
About the role
One of our prestigious clients is hiring a Client Servicing Executive to be a steady, reliable point of contact for the clients the business serves. You will keep requests moving, chase open items to closure, while helping spot chances to do more business with existing clients. Dependable day-to-day service is what keeps a relationship going, which is why this role matters.
What you'll do
- Respond to client requests promptly, logging each one in a tracker until it is fully closed.
- Coordinate with internal teams so every client deliverable goes out complete, accurate and on schedule.
- Follow up on pending approvals, documents or feedback without waiting for anyone to chase you.
- Keep clear records of client conversations, commitments made plus the agreed next steps.
- Flag new requirements raised by clients so business development colleagues can act on them.
- Support periodic client reviews by preparing short updates on service status with any open issues.
What you'll bring
- 0–4 years of experience in client servicing, service coordination or a similar client-facing role.
- A graduate or postgraduate degree in a relevant discipline; relevant experience may be considered for some assignments.
- Clear written as well as spoken communication that keeps clients informed without overloading them.
- A disciplined approach to follow-up, with a steady habit of closing every loop you open.
- Comfort coordinating with several internal teams at once while keeping your priorities straight.
Good to have
- Exposure to consumer, e-commerce or professional services businesses with demanding client expectations.
- Some experience supporting business development or suggesting additional services to existing clients.
- Familiarity with a CRM system or structured client trackers for logging requests.