Concierge Executive
This is an open vacancy with one of our clients.
- Experience
- 0–3 years
- Where
- Delhi NCR, Mumbai, Bengaluru
- Salary
- ₹2,40,000–₹5,50,000 per year, + incentives where applicable
- Work mode
- On-site, Hybrid
- Employment type
- Full-time
- Qualifications
- Graduate / Diploma in Hospitality, Hotel Management, Travel or related field preferred
To apply you need a CV on file.
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About the role
One of our prestigious clients is hiring a Concierge Executive to help hotel guests with the requests that make a stay easier and more enjoyable. You will arrange reservations, give reliable recommendations and coordinate with other departments to deliver on what has been promised. The role depends on resourcefulness and a genuine wish to help.
What you'll do
- Handle guest requests for restaurant bookings, tours, tickets and travel arrangements.
- Give accurate recommendations on dining, sightseeing and shopping in the surrounding area.
- Coordinate with front desk, housekeeping and bell desk teams to fulfil guest needs.
- Maintain a concierge logbook of requests, confirmations and follow-ups.
- Arrange courier, printing or delivery assistance whenever guests need it.
- Check back with guests after arrangements to confirm everything went as planned.
What you'll bring
- 0–3 years of experience in concierge, front desk or guest relations work.
- A graduate degree or diploma, preferably in hospitality, hotel management, travel or a related field.
- Resourcefulness and quick problem-solving when requests are unusual.
- Clear, courteous communication in person and over the phone.
- Good knowledge of the surrounding area, or the willingness to build it fast.
Good to have
- Prior experience in the hotels and restaurants sector.
- Familiarity with booking platforms used for travel, tickets and dining.
- Exposure to luxury guest service standards and personalised requests.