Delivery Operations Coordinator
This is an open vacancy with one of our clients.
- Experience
- 0–3 years
- Where
- Delhi NCR, Gurugram, Noida, Bengaluru
- Salary
- ₹2,40,000–₹5,50,000 per year, + incentives where applicable
- Work mode
- On-site, Hybrid
- Employment type
- Full-time
- Qualifications
- Graduate / Diploma in Logistics, Supply Chain, Operations or related field preferred
To apply you need a CV on file.
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About the role
One of our prestigious clients is hiring a Delivery Operations Coordinator to keep deliveries moving from dispatch to final handover. You will coordinate, track and follow up throughout the day so that customers receive orders when promised and exceptions are handled quickly.
What you'll do
- Plan daily delivery runs from confirmed orders and allocate them to available delivery partners.
- Track consignments through the day and keep their status current in the delivery log.
- Follow up on failed or delayed deliveries and arrange fresh attempts with the customer.
- Communicate with vendors and delivery partners about pickups, handovers and on-route issues.
- Keep proof-of-delivery documents and close each order correctly in the records.
- Report daily delivery performance and the problems that keep recurring, with suggested fixes.
What you'll bring
- 0–3 years of experience in delivery, dispatch or logistics coordination.
- A graduate degree or diploma in logistics, supply chain, operations or a related field is preferred.
- Calm coordination when several deliveries need attention at the same moment.
- Clear communication and dependable follow-up with delivery partners and customers.
- Comfort working from live status updates rather than a fixed plan.
Good to have
- Exposure to last-mile delivery operations for consumer or business orders.
- Familiarity with route planning or shipment tracking tools used by delivery fleets.
- Prior experience in the Logistics / Supply Chain sector on the delivery side.