E-commerce Account Manager
This is an open vacancy with one of our clients.
- Experience
- 3–7 years
- Where
- Jaipur
- Salary
- ₹7,00,000–₹12,00,000 per year
- Work mode
- On-site, Hybrid
- Employment type
- Full-time
- Qualifications
- Graduate / Postgraduate in a relevant discipline; relevant experience may be considered for some assignments
To apply you need a CV on file.
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About the role
One of our prestigious clients is hiring an E-commerce Account Manager to own a portfolio of online selling accounts and grow their value over time. You will be the trusted point of contact for clients, plan account growth and coordinate the teams that deliver it.
What you'll do
- Own relationships with a portfolio of e-commerce clients, understanding their goals and how they sell online.
- Build account plans that set priorities for growth, retention and new opportunities each quarter.
- Run business reviews with clients, presenting performance, insights and recommended next steps.
- Coordinate internal teams to deliver campaigns, listing improvements and operational fixes on time.
- Expand revenue by adding services within accounts and winning new clients through referrals and outreach.
- Resolve escalations quickly and protect client trust whenever problems arise.
What you'll bring
- 3–7 years of experience in account management, sales or business development, preferably in e-commerce.
- A graduate or postgraduate degree in a relevant discipline; relevant experience may be considered for some assignments.
- A record of keeping clients satisfied while growing the revenue they bring.
- Confident presentation and negotiation skills with client decision makers.
- The ability to juggle several accounts and internal teams without losing track of details.
Good to have
- Experience working with brands that sell on major online marketplaces.
- Familiarity with e-commerce metrics such as conversion, return rates and average order value.
- Exposure to consumer goods or professional services businesses.