Employee Engagement Executive
This is an open vacancy with one of our clients.
- Experience
- 0–3 years
- Where
- Delhi NCR, Gurugram, Noida, Bengaluru
- Salary
- ₹2,40,000–₹5,50,000 per year, + incentives where applicable
- Work mode
- On-site, Hybrid
- Employment type
- Full-time
- Qualifications
- Graduate in any discipline; relevant operations, HR or reporting experience preferred
To apply you need a CV on file.
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About the role
One of our prestigious clients is hiring an Employee Engagement Executive to help a BPO workforce feel connected, heard and motivated. You will coordinate engagement activities, gather feedback and report on what is working, so that engagement stays practical rather than occasional.
What you'll do
- Coordinate engagement activities such as recognition moments, celebrations and feedback forums across process teams.
- Run pulse surveys and turn the responses into clear findings using Excel.
- Track participation in engagement initiatives and report the trends you see.
- Meet team leaders regularly to understand concerns being raised by agents on the floor.
- Check that engagement activities are delivered as planned and record quality observations.
- Communicate upcoming initiatives to employees and stakeholders well in advance.
What you'll bring
- 0–3 years of experience in HR, employee engagement, operations or reporting roles.
- A graduate degree in any discipline; relevant operations, HR or reporting experience is preferred.
- Working knowledge of Excel for trackers, survey summaries and simple charts.
- Approachable communication with employees and managers at every level.
- Organisation skills to coordinate several activities in the same month.
Good to have
- Exposure to BPO or contact centre environments and their working rhythms.
- Familiarity with designing short employee feedback surveys and reading the results.
- An interest in employee wellbeing and in practices that improve retention.