Expert Onboarding Executive
This is an open vacancy at HappinessCue.
- Experience
- 0–4 years
- Where
- Delhi NCR, Remote India
- Salary
- ₹3,50,000–₹6,50,000 per year
- Work mode
- On-site, Hybrid, Remote
- Employment type
- Full-time
- Qualifications
- Graduate / Postgraduate in a relevant discipline; relevant experience may be considered for some assignments
More roles in: Operations & Management, Delhi NCR, Remote India
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About the role
HappinessCue is hiring an Expert Onboarding Executive to bring new independent experts into its network smoothly. You will take each invited expert through the registration steps, collect what is needed and get their profile ready, including experts working in spiritual and holistic areas.
What you'll do
- Contact newly invited experts and explain the onboarding steps and the documents they need to provide.
- Collect onboarding documents and profile details and check them for completeness before verification.
- Set up expert profiles accurately, including areas of expertise, session formats and availability.
- Coordinate with verification colleagues on outstanding items and keep experts updated on progress.
- Take holistic and spiritual experts through onboarding with respect for their particular practices and terminology.
- Track every expert's onboarding status and chase missing information promptly.
What you'll bring
- 0–4 years of experience in onboarding, operations coordination or vendor and partner registration.
- A graduate or postgraduate degree in a relevant discipline; relevant experience may be considered for some assignments.
- Strong attention to detail when handling documents, profiles and personal information.
- Clear, courteous communication with independent professionals from varied backgrounds.
- A process-minded approach to tracking many onboarding cases at once.
Good to have
- Exposure to spiritual and holistic practices and the vocabulary experts in these areas use.
- Familiarity with onboarding freelancers, consultants or independent practitioners.
- Experience maintaining structured records in spreadsheets or a tracking system.