Expert Verification Coordinator
This is an open vacancy at HappinessCue.
- Experience
- 0–4 years
- Where
- Delhi NCR, Noida
- Salary
- ₹3,50,000–₹6,50,000 per year
- Work mode
- On-site, Hybrid, Remote
- Employment type
- Full-time
- Qualifications
- Graduate / Postgraduate in a relevant discipline; relevant experience may be considered for some assignments
More roles in: Operations & Management, Delhi NCR, Noida
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About the role
HappinessCue is hiring an Expert Verification Coordinator to check that independent experts are who they say they are before they join its network. Careful verification protects the people who book sessions, and this role makes sure every expert's credentials and details are reviewed consistently.
What you'll do
- Check identity documents, qualifications and stated experience submitted by experts against the verification checklist.
- Contact experts or the relevant issuing bodies to clarify gaps or inconsistencies in their submissions.
- Record each verification decision and its supporting evidence clearly so it can be reviewed later.
- Flag doubtful or incomplete cases for review rather than approving them on assumptions.
- Coordinate with onboarding colleagues so verified experts move to the next step without delay.
- Keep verification records secure and confidential, handling personal information with care.
What you'll bring
- 0–4 years of experience in verification, background checks, compliance or documentation roles.
- A graduate or postgraduate degree in a relevant discipline; relevant experience may be considered for some assignments.
- Meticulous attention to detail and a consistent, process-driven way of working.
- Clear, professional communication when requesting documents or clarifications.
- Sound judgement about when a document or claim does not add up.
Good to have
- Familiarity with checking professional qualifications, licences and registrations.
- Exposure to data privacy practices for handling personal documents.