Front Office Executive
This is an open vacancy with one of our clients.
- Experience
- 0–4 years
- Where
- Delhi NCR
- Salary
- ₹3,50,000–₹7,00,000 per year
- Work mode
- On-site, Hybrid
- Employment type
- Full-time
- Qualifications
- Graduate / Postgraduate in a relevant discipline; relevant experience may be considered for some assignments
To apply you need a CV on file.
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About the role
One of our prestigious clients is hiring a Front Office Executive to be the first point of contact for guests and clients and to support business development through attentive service. You will handle enquiries, coordinate with internal teams and follow up so that interest turns into bookings. The role suits someone who enjoys building relationships from the very first hello.
What you'll do
- Receive guests and clients at the front desk and manage check-ins or appointments smoothly.
- Answer enquiries in person, by phone and by email, capturing details for follow-up.
- Follow up with prospective clients and pass qualified leads to the sales team.
- Coordinate with operations and service teams to fulfil guest requests accurately.
- Maintain records of guest interactions to support ongoing relationship management.
- Share feedback from guests with relevant teams so service keeps improving.
What you'll bring
- 0–4 years of experience in front desk, client servicing or customer-facing roles in hospitality, travel or events.
- A graduate or postgraduate degree in a relevant discipline; relevant experience may be considered for some assignments.
- Clear, friendly communication and a professional manner with every visitor.
- Organised follow-up habits and careful attention to detail in records.
Good to have
- Prior experience in the hospitality, travel or events sector.
- Exposure to business development or sales support work.
- Familiarity with front desk, enquiry or booking systems used in hospitality.