CareerBricks

General Manager – Hotel Operations

This is an open vacancy with one of our clients.

Experience
12–18 years
Where
Delhi NCR, Jaipur
Salary
₹28,00,000–₹42,00,000 per year
Work mode
On-site, Hybrid
Employment type
Full-time
Qualifications
Graduate / Postgraduate in a relevant discipline

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About the role

One of our prestigious clients is hiring a General Manager – Hotel Operations to run the full operation of a hotel and the standards guests experience across it. You will direct department heads, control budgets, oversee vendor relationships and keep client service consistent. This is a senior leadership role accountable for operational and financial performance.

What you'll do

  • Direct rooms, food and beverage, events, housekeeping and engineering through department heads.
  • Set annual operating budgets and monitor revenue, costs and margins each month.
  • Oversee major vendor and supplier contracts, ensuring value and service quality.
  • Head client servicing for key corporate and event clients, stepping in on critical matters.
  • Build leadership capability across departments through coaching, succession planning and clear expectations.
  • Ensure compliance with safety, hygiene and statutory requirements across the property.

What you'll bring

  • 12–18 years of experience in hotel or hospitality operations, including senior leadership roles.
  • A graduate or postgraduate degree in a relevant discipline such as hotel management.
  • Proven budgeting and financial management for hospitality operations.
  • Strong vendor management and commercial judgement on major contracts.
  • Experience directing multi-department teams through change and busy seasons.

Good to have

  • Prior experience in the hospitality sector across full-service hotels.
  • Exposure to hotel pre-opening, renovation or repositioning projects.
  • Familiarity with owner and asset management reporting requirements in hotels.

Skills

  • team leadership
  • Client servicing
  • Event / hospitality operations, client servicing, vendor management, budgeting, team leadership
  • Event / hospitality operations
  • vendor management
  • budgeting

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