CareerBricks

General Manager – Operations

This is an open vacancy with one of our clients.

Experience
12–17 years
Where
Delhi NCR
Salary
₹28,00,000–₹40,00,000 per year
Work mode
On-site, Hybrid
Employment type
Full-time
Qualifications
Graduate / Postgraduate in a relevant discipline

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About the role

One of our prestigious clients is hiring a General Manager – Operations to run the business's operations and make them a source of growth. You will head operational teams, safeguard important client relationships and work with senior stakeholders on decisions that shape revenue.

What you'll do

  • Run day-to-day operations across functions, making sure delivery standards are met consistently.
  • Connect operations with business development so new business is delivered well from the very first day.
  • Own operational performance for key accounts and resolve issues before they reach the client.
  • Build leadership depth by coaching managers and setting clear goals and expectations.
  • Work with senior stakeholders on budgets, capacity and investment priorities for the year ahead.
  • Track operational and revenue metrics, and take corrective action quickly when results slip.

What you'll bring

  • 12–17 years of experience in operations leadership, with exposure to business development and key accounts.
  • A graduate or postgraduate degree in a relevant discipline.
  • Proven team leadership across several functions at once.
  • Strong stakeholder management and a sharp sense of commercial priorities.
  • A record of contributing to revenue growth through dependable, well-run operations.

Good to have

  • Experience running operations through a period of business expansion.
  • Exposure to formal process improvement methods and operational audits.
  • Familiarity with P&L responsibility for an operating unit.

Skills

  • Business development, key account management, team leadership, stakeholder management, revenue growth
  • key account management
  • team leadership
  • stakeholder management
  • revenue growth
  • Business development

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