Head – Business Operations
This is an open vacancy with one of our clients.
- Experience
- 10–16 years
- Where
- Delhi NCR
- Salary
- ₹25,00,000–₹40,00,000 per year
- Work mode
- On-site, Hybrid
- Employment type
- Full-time
- Qualifications
- Graduate / Postgraduate in a relevant discipline
To apply you need a CV on file.
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About the role
One of our prestigious clients is hiring a Head – Business Operations to give the business a clear operating direction and a strong commercial engine. You will build the business operations function, guide its teams and partner with senior stakeholders on revenue growth and key accounts.
What you'll do
- Design how business operations should work here: which roles exist, which processes matter, which priorities come first.
- Review the new-business pipeline weekly, deciding which prospects deserve senior time and which should wait.
- Give every major client a named owner, an account plan and a regular health check.
- Hire, guide and develop the managers who run individual teams within the function.
- Sit between top management and frontline teams, rewriting strategy as concrete quarterly commitments.
- Bring revenue, retention and delivery numbers to senior stakeholders, together with what you intend doing next.
What you'll bring
- 10–16 years of experience in business operations, business development or account management, at a senior level.
- A graduate or postgraduate degree in a relevant discipline.
- Experience building and guiding teams through managers rather than directly.
- A record of revenue growth earned through strong client account relationships.
- Confident, credible stakeholder management with founders, owners or senior leadership.
Good to have
- Experience setting up a new function or business line from an early stage.
- Exposure to annual strategic planning and budgeting processes.
- Familiarity with running pipeline and account reviews from a CRM system.