Inside Sales Manager
This is an open vacancy with one of our clients.
- Experience
- 3–7 years
- Where
- Delhi NCR, Bengaluru, Mumbai
- Salary
- ₹6,00,000–₹12,00,000 per year
- Work mode
- On-site, Hybrid
- Employment type
- Full-time
- Qualifications
- Graduate in any discipline; relevant experience or demonstrated skills preferred
To apply you need a CV on file.
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About the role
One of our prestigious clients is hiring an Inside Sales Manager in education and training. You will own how enquiries are converted into enrolments, guide the inside sales team and improve follow-up so interested learners are not lost along the way.
What you'll do
- Own lead conversion for the inside sales team, from first enquiry to enrolment.
- Monitor call quality and customer engagement, giving practical feedback to counsellors.
- Design follow-up routines so no interested learner goes without a timely response.
- Analyse funnel data to find where enquiries drop off and fix the cause.
- Coach team members on understanding learner needs and recommending suitable courses.
- Coordinate with marketing on lead quality and with academic teams on course information.
- Run daily huddles and weekly reviews that keep the team focused on conversion.
What you'll bring
- 3–7 years of experience in inside sales or lead conversion, including team leadership.
- A graduate degree in any discipline; relevant experience or demonstrated skills are preferred.
- Strong coaching and communication skills for phone-based teams.
- Comfort working with conversion metrics and acting on them.
- Empathy for learners and families making an important decision.
Good to have
- Prior experience in the Education / Training sector.
- Familiarity with enrolment counselling for courses or programmes.
- Exposure to call quality frameworks and scoring methods.