Luxury Event Client Manager
This is an open vacancy with one of our clients.
- Experience
- 6–10 years
- Where
- Delhi NCR, Gurugram, Noida
- Salary
- ₹10,00,000–₹22,00,000 per year
- Work mode
- On-site, Hybrid
- Employment type
- Full-time
- Qualifications
- Graduate / MBA
To apply you need a CV on file.
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About the role
One of our prestigious clients is hiring a Luxury Event Client Manager to be the trusted contact for VIP clients commissioning luxury events. You will understand what each client wants, coordinate the teams who deliver it and keep the client informed at every stage. The role succeeds when clients feel looked after without needing to chase anyone.
What you'll do
- Hold detailed briefing conversations with VIP clients to understand tastes, priorities and sensitivities.
- Translate client wishes into clear event briefs for planning, design and production colleagues.
- Coordinate timelines, approvals and changes, keeping a single, accurate record of every decision.
- Service clients personally during events, handling requests discreetly and quickly.
- Manage client servicing staff and allocate accounts so each client receives consistent attention.
- Plan account priorities and find ways to deepen relationships with returning clients.
What you'll bring
- 6–10 years of experience in client servicing for luxury events, hospitality or private client businesses.
- A graduate degree or an MBA, with polish in client-facing communication.
- Complete discretion and composure with high-profile clients and their families.
- Strong coordination skills across creative, production and vendor teams.
- Experience managing people and a portfolio of client accounts together.
Good to have
- Prior experience in the luxury events sector with private or family clients.
- Exposure to destination or private celebrations for VIP clients.
- Familiarity with contract and change-order processes for event services.