Personal Shopper – Luxury
This is an open vacancy with one of our clients.
- Experience
- 4–8 years
- Where
- Chandigarh
- Salary
- ₹6,00,000–₹16,00,000 per year
- Work mode
- On-site, Hybrid
- Employment type
- Full-time
- Qualifications
- Graduate / MBA
To apply you need a CV on file.
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About the role
One of our prestigious clients is hiring a Personal Shopper – Luxury to look after high-value clients through private appointments and long-term relationships. You will own a clientele book, anticipate what each client will want next and turn every visit into a considered, unhurried experience.
What you'll do
- Build and maintain a personal clientele book recording sizes, preferences, occasions and purchase history.
- Host private appointments, preparing curated selections in advance from what you know about each client.
- Reach out when new pieces arrive that match a client's taste or an upcoming occasion.
- Close sales with discretion, handling high-value transactions, alterations and after-sales requests smoothly.
- Coordinate with retail operations on stock holds, transfers and deliveries so promises to clients are kept.
- Share clienteling insights with the store team and suggest ways to improve the appointment experience.
What you'll bring
- 4–8 years of experience in luxury retail, personal shopping or clienteling for discerning clients.
- A graduate degree or an MBA, combined with a real interest in luxury products.
- A track record of growing a loyal client base through careful relationship management.
- Polished communication, discretion and the ability to read what each client values most.
- Sound knowledge of luxury products, materials and the service standards clients expect.
Good to have
- Exposure to clienteling tools or CRM systems for managing detailed client profiles.
- Experience serving clients across fashion, accessories and other fine goods categories.
- Prior experience in the luxury retail sector, ideally in appointment-led selling.