Restaurant Guest Experience Executive
This is an open vacancy with one of our clients.
- Experience
- 0–3 years
- Where
- Delhi NCR, Mumbai, Bengaluru, Jaipur
- Salary
- ₹2,40,000–₹5,50,000 per year, + incentives where applicable
- Work mode
- On-site, Hybrid
- Employment type
- Full-time
- Qualifications
- Graduate / Diploma in Hospitality, Hotel Management or related field preferred
To apply you need a CV on file.
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About the role
One of our prestigious clients is hiring a Restaurant Guest Experience Executive to make every diner feel welcome, from the table booking to the goodbye at the door. You will manage reservations and seating and keep the floor team informed so that service flows smoothly.
What you'll do
- Manage table reservations by phone and for walk-ins, balancing bookings against available seating.
- Greet diners at the entrance, seat them thoughtfully and be honest about waiting times.
- Note occasions, allergies and preferences and pass them to servers and the kitchen.
- Check in with diners during their visit and act quickly on any concern they raise.
- Coordinate table turnover with the floor team during busy service periods.
- Collect feedback as diners finish and share it with the restaurant management team.
What you'll bring
- 0–3 years of experience in restaurant hosting, guest relations or customer service; freshers are welcome.
- A graduate degree or diploma in hospitality, hotel management or a related field is preferred.
- A warm, attentive manner that puts diners at ease from the first moment.
- Clear communication with guests at the door and with the service team on the floor.
- Calmness when the restaurant is full and guests are waiting for tables.
Good to have
- Familiarity with table reservation and waitlist systems used by busy restaurants.
- Exposure to fine dining, banquet or hotel restaurant service.
- Prior experience in the hotels and restaurants sector.