Salon Front Desk Executive
This is an open vacancy with one of our clients.
- Experience
- 0–3 years
- Where
- Delhi NCR, Gurugram, Noida
- Salary
- ₹3,00,000–₹7,00,000 per year
- Work mode
- On-site, Hybrid
- Employment type
- Full-time
- Qualifications
- Graduate; strong communication and basic computer skills
To apply you need a CV on file.
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About the role
One of our prestigious clients is hiring a Salon Front Desk Executive to welcome guests, manage appointments and keep the salon's day running on time. You will be the first and last person guests meet, so your warmth and organisation shape their whole visit.
What you'll do
- Welcome guests, confirm their appointments and let stylists or therapists know they have arrived.
- Answer calls and messages, book appointments and manage changes or cancellations in the scheduling system.
- Balance the day's bookings so waiting times stay short and stylists' time is well used.
- Explain the services on offer and help guests choose when they are unsure what to book.
- Handle billing accurately at checkout and record each transaction correctly.
- Keep the reception area neat and maintain a record of walk-ins and visitor details.
- Note guest feedback and pass concerns to salon leadership promptly.
What you'll bring
- 0–3 years of experience at a front desk, in reception or in customer service, with freshers welcome.
- A graduate degree, along with strong communication and basic computer skills.
- A friendly, calm manner with guests, especially when the salon is busy.
- Good organisation and attention to detail when managing schedules and bookings.
- Clear and courteous telephone manners, even when several calls arrive together.
Good to have
- Familiarity with salon or spa booking software and appointment calendars.
- Exposure to beauty and personal care services and the terms guests use for them.
- Prior experience at a salon, spa or hospitality reception desk.