Senior Manager – Hospitality Operations
This is an open vacancy with one of our clients.
- Experience
- 8–12 years
- Where
- Delhi NCR, Jaipur
- Salary
- ₹18,00,000–₹28,00,000 per year
- Work mode
- On-site, Hybrid
- Employment type
- Full-time
- Qualifications
- Graduate / Postgraduate in a relevant discipline
To apply you need a CV on file.
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About the role
One of our prestigious clients is hiring a Senior Manager – Hospitality Operations to make sure every event and hospitality engagement is delivered on time, within budget and exactly as the client expects. You will run delivery teams in the field, keep vendors to their commitments and be the senior name clients call when something needs fixing.
What you'll do
- Turn confirmed client briefs into delivery plans covering staffing, vendors, timelines and contingencies.
- Deploy and supervise operations managers on site, checking set-up, service flow and pack-down.
- Negotiate with caterers, decorators, logistics providers and other vendors, then hold them to agreed timelines.
- Prepare a cost sheet for each engagement and reconcile actual spend once it closes.
- Act as the senior escalation contact when clients raise concerns during delivery.
- Lead post-event debriefs and convert the lessons into updated checklists and procedures.
What you'll bring
- 8–12 years of experience in event or hospitality operations, including team leadership on live engagements.
- A graduate or postgraduate degree in a relevant discipline.
- Hands-on vendor negotiation experience, with a firm grip on delivery quality.
- Budgeting and cost reconciliation skills for individual events or projects.
- Steady, practical decision-making when timelines are tight and plans change.
Good to have
- Exposure to conferences, weddings, exhibitions or experiential events.
- Familiarity with project planning methods for coordinating event delivery.
- A hospitality or events background with responsibility for client-facing delivery.