Senior Manager – Retail Sales
This is an open vacancy with one of our clients.
- Experience
- 8–12 years
- Where
- Gurugram
- Salary
- ₹18,00,000–₹28,00,000 per year
- Work mode
- On-site, Hybrid
- Employment type
- Full-time
- Qualifications
- Graduate / Postgraduate in a relevant discipline
To apply you need a CV on file.
To apply for this role, sign in or create an account.
About the role
One of our prestigious clients is hiring a Senior Manager – Retail Sales to lead sales performance across retail stores. You will set sales direction, guide store leaders and keep the customer experience at the heart of how teams sell. The role directly shapes how the business performs with shoppers every day.
What you'll do
- Set the retail sales plan and break it into clear store and team goals for each period.
- Lead store and area managers through sales reviews, coaching them on conversion and average bill value.
- Spot gaps in selling behaviour on the floor and introduce routines that lift conversion.
- Run performance management for sales leaders, from goal-setting to development and formal reviews.
- Improve the in-store customer experience by tying service standards directly to sales outcomes.
- Report sales performance and outlook to senior stakeholders, with a clear action behind every number.
What you'll bring
- 8–12 years of experience in retail sales management, including heading teams across several stores.
- A graduate or postgraduate degree in a relevant discipline.
- Strong command of retail operations and the levers that drive store sales.
- Proven team leadership and coaching ability with store managers.
- Comfort working with sales data to make timely decisions.
Good to have
- Prior experience heading sales teams in the retail sector.
- Exposure to planning seasonal sale events across stores.
- Familiarity with retail sales forecasting methods and weekly trading reviews.