Service Sales Executive
This is an open vacancy with one of our clients.
- Experience
- 0–4 years
- Where
- Delhi NCR
- Salary
- ₹3,50,000–₹7,00,000 per year
- Work mode
- On-site, Hybrid
- Employment type
- Full-time
- Qualifications
- Graduate / Postgraduate in a relevant discipline; relevant experience may be considered for some assignments
To apply you need a CV on file.
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About the role
One of our prestigious clients is hiring a Service Sales Executive to sell service offerings to customers and look after their accounts afterwards. You will explain options clearly, coordinate delivery details and stay in touch so customers renew and recommend.
What you'll do
- Understand customer requirements and recommend the most suitable service offering.
- Explain service terms, coverage and timelines in plain language.
- Coordinate with service delivery teams to schedule and confirm work.
- Follow up after each service to check satisfaction and resolve concerns.
- Identify renewal and add-on opportunities within existing accounts.
- Maintain accurate customer and sales records for every interaction.
- Remind customers ahead of renewals so service continues without gaps.
What you'll bring
- 0–4 years of experience in service sales, account management or customer-facing roles.
- A graduate or postgraduate degree in a relevant discipline; relevant experience may be considered for some assignments.
- Clear, honest communication about what a service includes and excludes.
- Good coordination with delivery teams and attention to detail.
- A relationship-focused approach that values repeat business over one-off sales.
Good to have
- Prior experience in consumer, e-commerce or professional services.
- Exposure to service contracts, warranties or maintenance plans.
- Familiarity with customer feedback collection and satisfaction tracking after service.