Service Sales Manager
This is an open vacancy with one of our clients.
- Experience
- 3–7 years
- Where
- Gurugram, Delhi NCR
- Salary
- ₹7,00,000–₹12,00,000 per year
- Work mode
- On-site, Hybrid
- Employment type
- Full-time
- Qualifications
- Graduate / Postgraduate in a relevant discipline; relevant experience may be considered for some assignments
To apply you need a CV on file.
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About the role
One of our prestigious clients is hiring a Service Sales Manager to take charge of service revenue across new contracts and renewals. Your work combines coaching a sales team, protecting at-risk accounts and removing whatever stands between a satisfied customer and a renewed contract.
What you'll do
- Own service sales results, including new contracts, renewals and add-on sales.
- Run weekly pipeline huddles where executives bring live deals for coaching.
- Personally handle the largest accounts and lead each of their renewal negotiations.
- Push delivery colleagues to fix recurring faults that are costing renewals.
- Build an early-warning list of accounts at risk of lapsing and act on it.
- Rework service packages so they are simpler for buyers to understand and choose.
- Forecast service revenue and report progress to management each month.
What you'll bring
- 3–7 years of experience in service sales, account management or business development.
- A graduate or postgraduate degree in a relevant discipline; relevant experience may be considered for some assignments.
- Experience managing or mentoring a team that sells services.
- Strong relationship management and negotiation skills, especially in renewal discussions.
- A data-aware approach to renewals and account health.
Good to have
- Prior experience heading service sales in consumer, e-commerce or professional services.
- Exposure to annual service contracts and renewal management.
- Familiarity with customer success practices in service businesses.