CareerBricks

Airport Ground Services Executive

This is an open vacancy with one of our clients.

Experience
0–3 years
Where
Delhi NCR, Mumbai, Hyderabad
Salary
₹2,40,000–₹5,50,000 per year, + incentives where applicable
Work mode
On-site, Hybrid
Employment type
Full-time
Qualifications
10+2 / Graduate depending on role; relevant aviation, hospitality or customer-service training preferred

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About the role

One of our prestigious clients is hiring an Airport Ground Services Executive to handle passengers through check-in, boarding and arrival so flights depart on time. The role combines passenger handling with careful documentation and close coordination with airport operations.

What you'll do

  • Check in passengers, verify travel documents and tag baggage correctly.
  • Manage boarding at the gate, including announcements, boarding pass checks and passenger counts.
  • Prepare and file flight-related passenger documentation for each departure.
  • Coordinate with ramp, baggage and operations teams on delays or last-minute changes.
  • Assist arriving passengers with connections and mishandled baggage reports.
  • Follow safety and security procedures at every step of passenger handling.

What you'll bring

  • 0–3 years of experience in ground handling, airport operations or passenger services; freshers may apply.
  • Completion of 10+2 or a graduate degree depending on the role; training in aviation, hospitality or customer service is preferred.
  • Attention to detail with travel documents and baggage records.
  • Steady communication with passengers and colleagues under time pressure.
  • Respect for procedures and safety rules, even when flights are running late.

Good to have

  • Familiarity with departure control systems used at check-in and boarding.
  • Exposure to handling flights for more than one airline.
  • Prior experience in the aviation sector within ground handling.

Skills

  • Communication
  • documentation
  • customer service
  • passenger handling
  • airport operations

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