Healthcare Front Office Executive
This is an open vacancy with one of our clients.
- Experience
- 0–3 years
- Where
- Delhi NCR, Gurugram, Noida, Mumbai
- Salary
- ₹2,40,000–₹5,50,000 per year, + incentives where applicable
- Work mode
- On-site, Hybrid
- Employment type
- Full-time
- Qualifications
- Graduate; healthcare administration, hospital operations or customer-service exposure preferred
To apply you need a CV on file.
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About the role
One of our prestigious clients is hiring a Healthcare Front Office Executive to run the reception desk and make every patient's arrival orderly and reassuring. You will register patients, manage the appointment flow, keep documents in order and direct people where they need to go. The way a visit begins often shapes how patients feel about the care that follows.
What you'll do
- Register new patients at the desk, capturing identity, contact and referral details correctly.
- Balance walk-ins against booked appointments and keep people informed about expected waiting.
- Point patients and visitors to the right department, consultant or diagnostic service.
- Verify and file patient documents so records are complete before consultation.
- Take incoming calls at the desk and relay messages accurately to clinical teams.
- Defuse frustration at the counter calmly and escalate serious concerns promptly.
What you'll bring
- 0–3 years of experience at a reception or front desk, ideally within a healthcare setting.
- A graduate degree and a polished, welcoming manner at the counter.
- Clear communication and patience with patients of all ages and backgrounds.
- Speed and accuracy with registration entries and patient paperwork.
- Composure when the reception area is crowded and several people need help.
Good to have
- Exposure to hospital operations or healthcare administration in any capacity.
- Familiarity with patient registration or appointment management systems.
- Prior desk-based customer service experience in the healthcare sector.