Hospital Appointment Coordinator
This is an open vacancy with one of our clients.
- Experience
- 0–3 years
- Where
- Delhi NCR, Gurugram, Noida, Mumbai
- Salary
- ₹2,40,000–₹5,50,000 per year, + incentives where applicable
- Work mode
- On-site, Hybrid
- Employment type
- Full-time
- Qualifications
- Graduate; healthcare administration, hospital operations or customer-service exposure preferred
To apply you need a CV on file.
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About the role
One of our prestigious clients is hiring a Hospital Appointment Coordinator to manage doctor schedules and patient bookings so clinics run on time. You will allocate slots, handle changes, communicate clearly with patients and keep documentation accurate. Well-managed schedules reduce waiting and help doctors see patients when they need to be seen.
What you'll do
- Allocate appointment slots across doctors and departments, weighing availability against clinical urgency.
- Handle cancellations and changes, telling patients promptly and offering suitable alternatives.
- Stay in close contact with each doctor's team so the published schedule matches reality.
- Send confirmations and reminders that cut down on missed appointments.
- Record booking details and patient information without errors.
- Answer patient questions about availability, preparation and what to bring along.
What you'll bring
- 0–3 years of experience in appointment scheduling, coordination or customer service.
- A graduate degree, along with strong planning and organising skills.
- Clear, courteous communication by phone and face to face.
- Attention to detail when juggling many overlapping schedules.
- Calm, practical handling of last-minute changes to a doctor's day.
Good to have
- Exposure to healthcare administration or hospital operations through study or work.
- Familiarity with hospital departments, specialities and their typical consultation patterns.
- Prior scheduling experience in a clinic, diagnostic centre or other healthcare provider.