Omnichannel Senior Manager
This is an open vacancy with one of our clients.
- Experience
- 9–13 years
- Where
- Bengaluru, Hyderabad, Chennai
- Salary
- ₹16,00,000–₹32,00,000 per year
- Work mode
- On-site, Hybrid
- Employment type
- Full-time
- Qualifications
- MBA/PGDM
To apply you need a CV on file.
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About the role
One of our prestigious clients is hiring an Omnichannel Senior Manager to steer the move towards a joined-up retail model. You will set omnichannel strategy, drive transformation across stores and digital channels and work with senior stakeholders to make the change last.
What you'll do
- Define the omnichannel strategy and roadmap, deciding which capabilities to build first and why.
- Steer transformation programmes that change how stores, digital and supply chain teams work together.
- Build the business case for omnichannel investments and track the value they actually deliver.
- Develop the omnichannel team and build capability within partner functions.
- Engage senior leaders and store management to win support and manage the impact of change.
- Set the metrics that show omnichannel progress and review them regularly with leadership.
What you'll bring
- 9–13 years of experience in retail, consumer or omnichannel roles, including responsibility for transformation.
- An MBA or PGDM, as required by the client.
- A record of planning and delivering complex cross-functional change.
- Strong stakeholder management at senior levels of the organisation.
- Clear strategic thinking grounded in practical business planning.
Good to have
- Prior experience in the retail or consumer sector through a period of change.
- Exposure to technology programmes for inventory, order management or customer data.
- Familiarity with structured change management methods and stakeholder mapping.