Part-time Telecaller
This is an open vacancy with one of our clients.
- Experience
- 0–3 years
- Where
- Remote India, Delhi NCR
- Salary
- ₹8,000–₹20,000 per month, or role-based incentive
- Work mode
- Hybrid, Remote
- Employment type
- Part-time
- Qualifications
- Graduate / undergraduate; relevant experience preferred
To apply you need a CV on file.
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About the role
One of our prestigious clients is hiring a Part-time Telecaller to make and handle customer calls with clarity and courtesy. In this part-time role you will reach customers, share information, record outcomes, then follow up as agreed. Reliable, well-handled calls help the business stay connected with its customers.
What you'll do
- Make outbound calls to customers from assigned lists, explaining the purpose of each call clearly.
- Answer customer questions politely, noting any requests that need a follow-up.
- Record call outcomes accurately so the next contact picks up where you left off.
- Schedule follow-up calls at the times agreed with customers, then make them.
- Plan your calling time well so that every planned call is completed.
- Pass complaints or complex queries to the right person promptly.
- Keep calling lists up to date by marking numbers that need correction.
What you'll bring
- 0–3 years of experience in telecalling, customer handling or a similar role; freshers may apply.
- A graduate or undergraduate qualification; relevant experience is preferred.
- Clear, confident spoken communication with good listening skills.
- Reliability plus good time management across your agreed working hours.
Good to have
- Previous experience in a BPO or call centre environment.
- Familiarity with recording call outcomes in a CRM system or spreadsheet.
- Comfort handling a steady volume of calls while staying courteous.