Customer Service & Experience

Open vacancy

Session Scheduling & Booking Executive

Salary: ₹3,50,000–₹6,50,000 per year
Experience: 0–4 years
Where: Delhi NCR +1 more
Employment type: Full-time

Delhi NCR, Noida

HappinessCue is hiring a Session Scheduling & Booking Executive to make sure every session between a client and an independent expert is booked correctly and on time. You will manage booking requests, calendars and changes, so clients reach the expert they chose without confusion.

Open vacancy

Customer Success Manager

Salary: ₹6,00,000–₹12,00,000 per year
Experience: 3–8 years
Where: Delhi NCR +3 more
Employment type: Full-time

Delhi NCR, North India, Bengaluru, Mumbai

One of our prestigious clients is hiring a Customer Success Manager to make sure a portfolio of customers achieves what it signed up for, then keeps coming back. You will map success plans, run renewal conversations, while fixing the processes that let customers down. Retention is the clearest measure of how well you do.

Open vacancy

Head – Customer & Relationship Operations

Salary: ₹26,00,000–₹40,00,000 per year
Experience: 11–16 years
Where: Delhi NCR
Employment type: Full-time

Delhi NCR

One of our prestigious clients is hiring a Head – Customer & Relationship Operations to direct the operations that sit behind every customer and client relationship. You will set direction for service processes, build strong teams, then connect operational excellence to revenue growth and key account retention. This senior leadership role works closely with business heads across functions.

Open vacancy

Part-time Telecaller

Salary: ₹8,000–₹20,000 per month, or role-based incentive
Experience: 0–3 years
Where: Delhi NCR +1 more
Employment type: Part-time

Remote India, Delhi NCR

One of our prestigious clients is hiring a Part-time Telecaller to make and handle customer calls with clarity and courtesy. In this part-time role you will reach customers, share information, record outcomes, then follow up as agreed. Reliable, well-handled calls help the business stay connected with its customers.

Open vacancy

Customer Experience Manager – Retail

Salary: ₹7,00,000–₹22,00,000 per year
Experience: 3–10 years
Where: Delhi NCR +3 more
Employment type: Full-time

Noida, Delhi NCR, Mumbai, Pune

One of our prestigious clients is hiring a Customer Experience Manager – Retail to own the quality of every interaction in the store. You will set standards, coach the team, then use what shoppers tell you to improve how the store sells. The role answers for satisfaction scores as well as the revenue they support.

Open vacancy

Client Success Manager

Salary: ₹6,00,000–₹11,00,000 per year
Experience: 3–7 years
Where: Gurugram +4 more
Employment type: Full-time

Gurugram, Noida, Jaipur, Chandigarh, Remote India

HappinessCue is hiring a Client Success Manager to own how students, parents and working professionals experience its academic and career services. You will decide how each enquiry is welcomed, matched with a suitable independent expert and followed up, and keep raising the standard of that journey over time.

Open vacancy

Session Support Executive

Salary: ₹3,50,000–₹6,50,000 per year
Experience: 0–4 years
Where: Gurugram +1 more
Employment type: Full-time

Gurugram, Jaipur

HappinessCue is hiring a Session Support Executive to look after the practical arrangements around each session booked with an independent expert. You will help clients and experts with session access, timing and follow-up, so that the session itself can run without interruption.

Open vacancy

Client Experience Manager

Salary: ₹6,00,000–₹11,00,000 per year
Experience: 3–7 years
Where: Bhopal +1 more
Employment type: Full-time

Bhopal, Remote India

HappinessCue is hiring a Client Experience Manager for its Emotional & Personal Well-being and Spiritual & Holistic Guidance services. You will own how people experience these services, from the way a booking is handled to the care taken over follow-up, while the independent experts conduct the sessions. Getting this right matters because people often approach these areas at personal moments.

Open vacancy

Client Success Executive

Salary: ₹3,50,000–₹6,50,000 per year
Experience: 0–4 years
Where: Delhi NCR +4 more
Employment type: Full-time

Delhi NCR, Gurugram, Noida, Lucknow, Bhopal

HappinessCue is hiring a Client Success Executive to look after people from their first booking through to the follow-up after a session. HappinessCue connects people with independent experts in academic, well-being and spiritual areas, and this role makes sure each person reaches the right expert and has a smooth experience. You will handle the practical side of every client journey, while the experts deliver the sessions themselves.

Open vacancy

Customer Experience Executive – Retail

Salary: ₹3,50,000–₹7,00,000 per year
Experience: 0–4 years
Where: Gurugram
Employment type: Full-time

Gurugram

One of our prestigious clients is hiring a Customer Experience Executive – Retail to make every store visit feel welcoming and well handled. You will assist shoppers, resolve concerns on the spot, then gather feedback that helps the store improve. A smooth visit is often what turns a browser into a buyer.

Open vacancy

Head – Customer Experience

Salary: ₹25,00,000–₹55,00,000 per year
Experience: 10–16 years
Where: Delhi NCR +3 more
Employment type: Full-time

Delhi NCR, Bengaluru, Hyderabad, Chennai

One of our prestigious clients is hiring a Head – Customer Experience to decide what shoppers should feel in every store, then make that happen consistently. You will set the vision for service in a luxury and retail context, direct the teams that deliver it, while tying it firmly to commercial results. The role works closely with senior leadership.

Open vacancy

Senior Manager – Customer Experience

Salary: ₹18,00,000–₹28,00,000 per year
Experience: 8–12 years
Where: Delhi NCR
Employment type: Full-time

Delhi NCR

One of our prestigious clients is hiring a Senior Manager – Customer Experience to raise service standards in luxury retail stores while connecting them to sales results. You will run experience initiatives, guide store teams through performance reviews, then turn client insight into practical changes. The work is hands-on at store level while shaping standards for the wider business.