Session Scheduling & Booking Executive
This is an open vacancy at HappinessCue.
- Experience
- 0–4 years
- Where
- Delhi NCR, Noida
- Salary
- ₹3,50,000–₹6,50,000 per year
- Work mode
- On-site, Hybrid, Remote
- Employment type
- Full-time
- Qualifications
- Graduate / Postgraduate in a relevant discipline; relevant experience may be considered for some assignments
More roles in: Customer Service & Experience, Delhi NCR, Noida
To apply you need a CV on file.
To apply for this role, sign in or create an account.
About the role
HappinessCue is hiring a Session Scheduling & Booking Executive to make sure every session between a client and an independent expert is booked correctly and on time. You will manage booking requests, calendars and changes, so clients reach the expert they chose without confusion.
What you'll do
- Process session booking requests and confirm the date, time and expert with both client and expert.
- Manage expert calendars and availability to avoid double bookings and scheduling clashes.
- Handle reschedules and cancellations promptly, informing everyone affected and updating records.
- Answer client enquiries about booking steps and availability, and route other questions to the right colleague.
- Send booking confirmations and reminders so clients and experts are ready for each session.
- Reconcile bookings regularly to catch errors, missed sessions or unconfirmed slots.
What you'll bring
- 0–4 years of experience in scheduling, booking coordination, reservations or customer service roles.
- A graduate or postgraduate degree in a relevant discipline; relevant experience may be considered for some assignments.
- Careful attention to detail with dates, times and contact information.
- Polite, clear communication with clients and experts by phone, email and messaging.
- Reliable follow-up and the ability to manage many bookings in parallel.
Good to have
- Familiarity with shared calendars, booking systems and appointment reminders.
- Exposure to appointment-based services such as tutoring or professional consultations.