Real Estate CRM Executive
This is an open vacancy with one of our clients.
- Experience
- 1–4 years
- Where
- Delhi NCR, Gurugram, Noida
- Salary
- ₹3,50,000–₹8,00,000 per year
- Work mode
- On-site, Hybrid
- Employment type
- Full-time
- Qualifications
- Graduate in any discipline; sales or customer-facing experience preferred
To apply you need a CV on file.
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About the role
One of our prestigious clients is hiring a Real Estate CRM Executive to manage customer records and communication across the property sales journey. You will follow up on leads, coordinate site visits, support buyers after booking and keep the CRM accurate. Clean records and timely contact help every buyer feel looked after.
What you'll do
- Maintain accurate customer and lead data in the CRM, from first enquiry to post-booking stages.
- Follow up on enquiries and pending actions so no buyer is left uncontacted.
- Coordinate site visits with sales and site teams and confirm the details with customers.
- Share project information and property presentations with buyers whenever they ask.
- Handle buyer queries after booking on documents, schedules and construction updates.
- Produce routine reports from the CRM on follow-ups, visits and pending items.
What you'll bring
- 1–4 years of experience in a CRM, customer service or sales support role.
- A graduate degree in any discipline and an eye for clean, accurate data.
- Clear, polite communication on the phone, by email and in person.
- Organised handling of many customer records at the same time.
- Comfort learning and working within CRM software every day.
Good to have
- Sales or customer-facing experience, preferably within a real estate business.
- Familiarity with the booking-to-possession process for residential projects.
- Exposure to collecting and tracking customer feedback systematically.