Residential Sales Manager

About the role

One of our prestigious clients is hiring a Residential Sales Manager to own residential sales outcomes and the client experience behind them. You will drive business development, guide the executives working with you and coordinate across teams so buyers are served well. Your leadership will decide how efficiently enquiries become bookings.

What you'll do

• Plan business development activity for residential projects, setting clear priorities for the sales effort.
• Guide sales executives on client servicing, follow-up discipline and closing.
• Manage key client relationships personally, especially complex or high-value buyers.
• Coordinate with marketing, CRM and site teams to keep the buyer journey smooth.
• Review sales and follow-up data regularly and act quickly on gaps.
• Resolve client escalations quickly and fairly, protecting goodwill for future referrals.

What you'll bring

• 3–7 years of experience in residential sales, with some responsibility for guiding others.
• A graduate or postgraduate degree in a relevant discipline; relevant experience may be considered for some assignments.
• Strong client servicing and relationship management skills with discerning buyers.
• Clear communication and coordination across sales, marketing and CRM departments.
• The ability to set direction and keep sales activity on track week after week.

Good to have

• Prior experience in the real estate and property sector managing residential sales.
• Familiarity with both launch and sustenance phases of residential sales.
• Exposure to managing channel partner relationships and their walk-ins.