Retail Training Manager
This is an open vacancy with one of our clients.
- Experience
- 3–11 years
- Where
- Gurugram, Noida, Bengaluru, Hyderabad, Chennai
- Salary
- ₹7,00,000–₹22,00,000 per year
- Work mode
- On-site, Hybrid
- Employment type
- Full-time
- Qualifications
- Graduate / Postgraduate in a relevant discipline; relevant experience may be considered for some assignments
To apply you need a CV on file.
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About the role
One of our prestigious clients is hiring a Retail Training Manager to plan and own the training that shapes how store teams sell and serve in a retail and luxury business. You will identify skill gaps, design curricula, then measure their effect on sales as well as customer experience. The role links capability building directly to store performance.
What you'll do
- Assess training needs across stores using sales data, audits or input from managers.
- Design curricula on product knowledge, customer handling plus relationship selling.
- Deliver key sessions, preparing store managers to reinforce the content afterwards.
- Build induction plans that prepare new staff to sell with confidence.
- Measure training effectiveness through observation, assessments or sales impact.
- Refresh content as products, standards or customer expectations change.
What you'll bring
- 3–11 years of experience in retail training, learning and development, or retail sales leadership.
- A graduate or postgraduate degree in a relevant discipline; relevant experience may be considered for some assignments.
- Strong skills in designing training curricula, then facilitating them.
- Understanding of how service habits influence performance against sales targets.
- The ability to work with store managers or senior colleagues.
Good to have
- Prior experience in the luxury retail sector building store capability.
- Exposure to structured training needs analysis methods across many stores.