Customer Service & Experience

• Open vacancy

  Feedback & Reviews Coordinator

  Lucknow

  HappinessCue is hiring a Feedback & Reviews Coordinator to gather and manage what clients say about their sessions with independent experts. Honest, well-handled feedback helps people choose experts and helps the service improve, and you will run that process from request to resolution.

• Open vacancy

  Session Support Executive

  Gurugram, Jaipur

  HappinessCue is hiring a Session Support Executive to look after the practical arrangements around each session booked with an independent expert. You will help clients and experts with session access, timing and follow-up, so that the session itself can run without interruption.

• Open vacancy

  Session Scheduling & Booking Executive

  Delhi NCR, Noida

  HappinessCue is hiring a Session Scheduling & Booking Executive to make sure every session between a client and an independent expert is booked correctly and on time. You will manage booking requests, calendars and changes, so clients reach the expert they chose without confusion.

• Open vacancy

  Client Experience Manager

  Bhopal, Remote India

  HappinessCue is hiring a Client Experience Manager for its Emotional & Personal Well-being and Spiritual & Holistic Guidance services. You will own how people experience these services, from the way a booking is handled to the care taken over follow-up, while the independent experts conduct the sessions. Getting this right matters because people often approach these areas at personal moments.

• Open vacancy

  Client Success Manager

  Gurugram, Noida, Jaipur, Chandigarh, Remote India

  HappinessCue is hiring a Client Success Manager to own how students, parents and working professionals experience its academic and career services. You will decide how each enquiry is welcomed, matched with a suitable independent expert and followed up, and keep raising the standard of that journey over time.

• Open vacancy

  Client Success Executive

  Delhi NCR, Gurugram, Noida, Lucknow, Bhopal

  HappinessCue is hiring a Client Success Executive to look after people from their first booking through to the follow-up after a session. HappinessCue connects people with independent experts in academic, well-being and spiritual areas, and this role makes sure each person reaches the right expert and has a smooth experience. You will handle the practical side of every client journey, while the experts deliver the sessions themselves.

• Open vacancy

  Senior Manager – Customer Experience

  Delhi NCR

  One of our prestigious clients is hiring a Senior Manager – Customer Experience to raise service standards in luxury retail stores while connecting them to sales results. You will run experience initiatives, guide store teams through performance reviews, then turn client insight into practical changes. The work is hands-on at store level while shaping standards for the wider business.

• Open vacancy

  Part-time Telecaller

  Remote India, Delhi NCR

  One of our prestigious clients is hiring a Part-time Telecaller to make and handle customer calls with clarity and courtesy. In this part-time role you will reach customers, share information, record outcomes, then follow up as agreed. Reliable, well-handled calls help the business stay connected with its customers.

• Open vacancy

  Head – Customer Experience

  Delhi NCR, Bengaluru, Hyderabad, Chennai

  One of our prestigious clients is hiring a Head – Customer Experience to decide what shoppers should feel in every store, then make that happen consistently. You will set the vision for service in a luxury and retail context, direct the teams that deliver it, while tying it firmly to commercial results. The role works closely with senior leadership.

• Open vacancy

  Head – Customer & Relationship Operations

  Delhi NCR

  One of our prestigious clients is hiring a Head – Customer & Relationship Operations to direct the operations that sit behind every customer and client relationship. You will set direction for service processes, build strong teams, then connect operational excellence to revenue growth and key account retention. This senior leadership role works closely with business heads across functions.

• Open vacancy

  Customer Support Executive

  Delhi NCR, Noida, Bengaluru

  One of our prestigious clients is hiring a Customer Support Executive to help customers solve problems and get answers they can rely on. You will own support cases from first contact to resolution, keep the CRM accurate, while making sure follow-ups happen when promised. Consistent, accurate support is what keeps customers trusting the process.

• Open vacancy

  Customer Success Manager

  Delhi NCR, North India, Bengaluru, Mumbai

  One of our prestigious clients is hiring a Customer Success Manager to make sure a portfolio of customers achieves what it signed up for, then keeps coming back. You will map success plans, run renewal conversations, while fixing the processes that let customers down. Retention is the clearest measure of how well you do.

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